WP Service24

Immediate support in case of faults and machine downtime at any time—worldwide!

Sometimes it happens—damage is building up or has already occurred. Now it is a matter of initiating and implementing the necessary measures as quickly as possible. In any case, we have prepared ourselves with our customers in mind; we rely on our own service support centers or engage service partners who are certified according to our requirement profiles. Worldwide! Our customers are always provided with rapid and competent assistance from technicians trained at our plant. Our goal: to eliminate system downtimes quickly and successfully.

24/7 availability
100% availability together with an emergency service outside of office hours
Recording of the request and forwarding to the specialist
Categorization: downtime, problem analysis, request
Remote diagnosis and, if necessary, troubleshooting
Technician visits and spare parts dispatch

Continuously trained at the plant
Many years of practical experience
Nationwide throughout Germany and Austria

Remote monitoring by our experts
Rapid troubleshooting
System downtimes reduced to a minimum
Reduced technician visits

More than 20,000 parts in stock
100% machine-compatible
Spare parts guarantee
A wide variety of different wear and spare parts are brought along in our service vehicles

Spare parts